customer-engagement-platform
Brevo logoBrevo
vs
ActiveCampaign logoActiveCampaign
vs
Mailchimp (Intuit Mailchimp) logoMailchimp (Intuit Mailchimp)

Mailchimp is dragging Intuit's growth down while Brevo just raised $583M to eat its lunch.

Intuit's own FY2025 filings show the company grew 18% excluding Mailchimp but only 16% with it included. Meanwhile Brevo closed a $583M round in December 2025, crossed 200M EUR ARR, and is spending 100M EUR+ specifically to take US market share from Mailchimp and ActiveCampaign. ActiveCampaign sits in the middle with the deepest automation chops and the best verified deliverability (94.2% per EmailTooltester), but a November 2025 billing change that now charges for unsubscribed and bounced contacts is drawing real practitioner complaints.

Key takeaways

If you're evaluating
If you run email-heavy campaigns to a large list on a tight budget, pick Brevo. Its volume-based pricing means you store unlimited contacts free and only pay for sends. If your team lives inside complex automation workflows and needs the best inbox placement rate, pick ActiveCampaign. If you want the most recognized brand, the widest integration library, and a single-vendor relationship with QuickBooks, pick Mailchimp, but expect to pay more as your list grows.
If you're building
Pricing model is becoming a genuine moat. Brevo's volume-based model vs. Mailchimp's and ActiveCampaign's contact-based models creates a structural cost advantage for high-contact, low-frequency senders. ActiveCampaign's November 2025 decision to charge for unsubscribed and bounced contacts is a risky monetization move that creates an opening for competitors. Brevo's loyalty and CDP modules signal it is building toward a full customer data stack, not just an email tool.

Winners by dimension

Best Free Tier
9,000 emails/month and 100,000 contacts free. Mailchimp caps free at 250 contacts and 500 emails/month.
πŸ† Brevo
Best Pricing Transparency
Volume-based model means a 50,000-contact list costs $0 to store. No contact double-billing like Mailchimp's multi-audience model.
πŸ† Brevo
Best Email Deliverability
94.2% inbox placement rate, ranked #1 in EmailTooltester's January 2024 independent test. Brevo scored 88.3% in the same test.
πŸ† ActiveCampaign
Best Marketing Automation Depth
950+ pre-built automation recipes, split automations, attribution tracking, and AI-suggested segments on Pro at $79/month.
πŸ† ActiveCampaign
Best for European Businesses
GDPR-native architecture, 51%+ EU customer base, local data residency. Founded in Paris and ranked #1 detected platform in France and Germany per TechnologyChecker.
πŸ† Brevo
Best Brand Recognition and Ecosystem
19.07% marketing automation market share per TechnologyChecker Q1 2026, 283,090 detected domains, 24-year track record, native QuickBooks integration.
πŸ† Mailchimp
Most Aggressive AI Roadmap
Active Intelligence hit 127% MoM account growth Oct-Nov 2025. First marketing platform connected as Claude's MCP connector per ActiveCampaign year-in-review.
πŸ† ActiveCampaign
Best for SMB Budget Scalability
Standard plan from $18/month includes unlimited automation workflows. ActiveCampaign charges extra for SMS, CRM pipelines, and WhatsApp as separate add-ons.
πŸ† Brevo
Best All-in-One Platform Breadth
Only platform in this group to include native CRM, CDP, loyalty engine, WhatsApp, live chat, and transactional API in one subscription without add-ons.
πŸ† Brevo
Best for Ecommerce Operators
45+ pre-built ecommerce automations, Site Tracking Pixel, ChatGPT SMS integration, and bidirectional Shopify consent sync all launched or updated in Feb 2026.
πŸ† Mailchimp

Side-by-side

BrevoActiveCampaignMailchimp (Intuit Mailchimp)
Free Tier9,000 emails/month, 100,000 contacts, CRM and live chat included, no credit card requiredNo free tier. 14-day trial only, no credit card required.β€”
Starting Paid Price$9/month (Starter, 5,000 emails/month)$15/month billed annually (Starter, 1,000 contacts)β€”
Pricing ModelVolume-based: pay for emails sent per month. Contacts stored free up to 100K on free plan.Contact-based. Since Nov 2025, charges for ALL contacts including unsubscribed and bounced (per Prospeo, TechnologyChecker).β€”
Email Deliverability (Independent Test)88.3% (EmailTooltester Jan 2024 independent test)94.2%, ranked #1 (EmailTooltester Jan 2024 independent test)β€”
Marketing AutomationUnlimited workflows on Standard ($18/month). WhatsApp automation requires Professional ($499/month).Unlimited actions on Plus ($49/month). 950+ pre-built recipes. Split automations on Pro ($79/month).β€”
AI FeaturesAura AI: Marketing Agent, Sales Assistant, Data Analyst, Conversations Agent. MCP connector for Claude, ChatGPT, and Mistral.Active Intelligence: prompt-to-campaign, AI segments, predictive sending, BotSense. Claude and ChatGPT MCP server launched Nov 2025.β€”
CRM IncludedYes, native CRM with visual sales pipeline included on all plans at no extra cost.Basic contact CRM included. Sales pipelines and deal records require a paid add-on.β€”
WhatsApp SupportNative WhatsApp campaigns on Professional ($499/month). Certified WhatsApp BSP.Native WhatsApp on all plans as paid add-on. Certified Meta BSP. Acquired Hilos Apr 2025 for workflow depth.β€”
Integrations~39 listed native integrations plus REST API and SMTP universal relay1,000+ native and third-party integrations including Salesforce, BigQuery, Clay, and Postmarkβ€”
Market Share by Detected Domains67,311 detected domains (per TechnologyChecker Q1 2026)56,932 detected domains, 3.83% marketing automation market share (per TechnologyChecker Q1 2026)β€”
Open Roles (Hiring Signal)18 open roles, growing. Heavy in Revenue/Sales and Americas expansion including bilingual Sales Engineers in Austin and Boston.24 open roles, stable. Focused on AI agent engineering in Krakow and security engineering in the US.β€”
Funding and Financial Backing500M EUR raised Dec 2025. Unicorn status. 200M+ EUR ARR. Double-digit EBITDA margin. 100M EUR earmarked for US expansion.~$250M ARR (per Growth Unhinged). $240M Series C in 2021. No recent funding announced.β€”

Who should pick whom

Nonprofit or SMB with 20,000+ contacts sending monthly newsletters
β†’ Brevo
Volume-based pricing means storing 20,000 contacts costs nothing. Sending 50,000 emails/month runs roughly $18-$25/month on Brevo vs. $270+/month on Mailchimp Standard for the same list size. The free CRM and live chat are included at no extra cost.
Marketing manager at a 50-200 person B2B SaaS company needing CRM-linked automation
β†’ ActiveCampaign
950+ automation recipes, 94.2% deliverability (best in category per EmailTooltester Jan 2024), attribution tracking, and AI-suggested segments on Pro at $79/month. The automation depth genuinely beats both rivals at this price point, and the Claude MCP connector is a real workflow accelerator.
Ecommerce operator running a Shopify store with QuickBooks for accounting
β†’ Mailchimp
45+ pre-built ecommerce automations, native QuickBooks integration, bidirectional Shopify consent sync, and the February 2026 Site Tracking Pixel make it the tightest Shopify-to-finance stack in this group. The ChatGPT SMS integration is also exclusive to Mailchimp as of early 2026.

What we found

Who These Three Tools Actually Sell To

They look like competitors. They're not selling to the same buyer. Mailchimp owns the mass market with 283,090 detected domains and 19.07% market share (per TechnologyChecker Q1 2026), mostly first-time email marketers who want brand recognition and a familiar interface. ActiveCampaign targets the automation-hungry SMB owner who has outgrown Mailchimp and wants CRM-linked workflows without paying HubSpot prices. Brevo is the European-first challenger going after budget-conscious businesses sitting on large contact lists who would pay through the nose under contact-based pricing.

The Pricing Model Is the Real Differentiator

Brevo's volume-based pricing is a genuine structural advantage for businesses with large, infrequently emailed lists. A company with 80,000 contacts sending 50,000 emails a month pays roughly $18-$25/month on Brevo's Standard plan. The same list on Mailchimp Standard runs around $540/month. ActiveCampaign made its pricing model worse in November 2025 by charging for all contacts including unsubscribed and bounced (per Prospeo and TechnologyChecker). That change is already drawing practitioner complaints and creating a real opening for Brevo to poach mid-market accounts.

Mailchimp's Parent Company Problem

Intuit's FY2025 annual report is unusually candid. The company grew Global Business Solutions revenue 16% including Mailchimp, but 18% excluding it. Reuters headlined the August 2025 earnings release as 'Mailchimp lags.' Intuit's FY2026 guidance similarly strips Mailchimp out when presenting its best-case growth numbers. That's a public signal that Mailchimp is underperforming within an $18.8B revenue parent. The platform isn't going anywhere, but the investment priority question is real.

ActiveCampaign's AI Bet Is the Most Credible in This Group

Active Intelligence grew 127% MoM in account adoption between October and November 2025 (per ActiveCampaign's own year-in-review). It's the first marketing platform connected as Claude's MCP connector. The 94.2% deliverability rate from EmailTooltester's independent January 2024 test is the highest in the category. These are real differentiators. The risk is pricing complexity and the November 2025 billing change. Charging for dead contacts is the kind of decision that accelerates churn to simpler competitors.

Brevo's 100M EUR US Bet Is the Story to Watch

Brevo generates only 15% of revenue from the US despite the US representing roughly 50% of the global marketing automation TAM (per TechCrunch, December 2025). The 500M EUR raise is explicitly earmarked to fix that. The company hired a new Chief Revenue Officer and CEO of Americas in July 2025, has bilingual Sales Engineers in Austin and Boston, and has completed 11 acquisitions. If Brevo closes the brand recognition gap in North America, its pricing model alone should win a significant slice of mid-market accounts currently on Mailchimp.

Sources & references

Every claim in this report was triangulated against 13 third-party sources (analyst reports, developer surveys, news coverage, and pricing pages). Sources are listed below in citation order.

  1. New unicorn Brevo raises $583M to challenge CRM giants(headline | key_stat | narrative | winners | side_by_side)
  2. Intuit Reports Strong Fourth Quarter and Full Year Fiscal 2025 Results(headline | narrative | side_by_side | takeaways)
  3. Email Deliverability Test: The Strongest and Worst Performing Newsletter Services(winners | side_by_side | narrative | key_stat)
  4. ActiveCampaign vs Mailchimp 2026: An Unbiased Comparison(narrative | winners | side_by_side)
  5. Brevo vs Mailchimp in 2026: The Ultimate Comparison(narrative | winners | side_by_side | personas)
  6. 2025 Year in Review: How ActiveCampaign Made Marketing Autonomous(winners | narrative | key_stat | side_by_side)
  7. GTM strategies to reach $250M ARR at ActiveCampaign(side_by_side | narrative | key_stat)
  8. Companies Using ActiveCampaign in 2026(side_by_side | key_stat | winners | narrative)
  9. 2026 Marketing Automation Report: Market Share and Trends Based on 50M Crawled Domains(side_by_side | narrative | key_stat | winners)
  10. Brevo Pricing Plans(side_by_side | winners | personas)
  11. Brevo becomes a unicorn following 500M EUR funding round(side_by_side | narrative | key_stat)
  12. 11 Best Email CRM Tools in 2026 including ActiveCampaign billing change note(narrative | winners | takeaways)
  13. Intuit forecasts quarterly revenue growth below estimates as Mailchimp lags(headline | narrative | side_by_side)

Want to share this?

Intuit's own filings show Mailchimp is slowing down its parent company.
Intuit grew 18% last year without Mailchimp.
With Mailchimp included, it only grew 16%.
Here's what that means if you're choosing between these three platforms:
Stat to drop in: Mailchimp holds 19.07% marketing automation market share by detected domains (per TechnologyChecker Q1 2026), yet Intuit's FY2025 results show it's growing slower than every other Intuit product line.
Share on LinkedIn β†’

Want this kind of report on your competitors?

ClientCues runs deep AI scans + side-by-side comparisons every week.

Try ClientCues Free